This information applies to MYOB AccountRight version 19. For later versions, see our help centre.
https://help.myob.com/wiki/x/4QOc
ANSWER ID:35262
You can send emails from AccountRight using Microsoft Outlook 2007 or later (32-bit) if this software is installed on your computer. Having trouble emailing? See Fixing email issues.
AccountRight and Outlook 2016
In Australia, AccountRight v19.11.2 (and later) is compatible with Outlook 2016 (32-bit). In New Zealand you'll need AccountRight v19.8.1.
To check your current version, go to the Help menu and choose About AccountRight. To check for updates (subscription required), go to the Help menu and choose Updates and then Check for Updates.
To learn more about managing software updates, see the AccountRight help (Australia | New Zealand).
There are some things you'll need to do before you can email from AccountRight.
Make Outlook your default email program
AccountRight relies on Microsoft Outlook software being installed on your computer, and for it to be set as the default email program. Apps like the default Mail app provided with Windows 10 or 8 are not compatible.
- Open Microsoft Outlook.
- Click the File tab.
- Click Options.
- Under General, select the Make Outlook the default program for E-mail, Contacts, and Calendar checkbox.
- Click OK.
- Open Microsoft Outlook.
- Go to the Tools menu and choose Options.
- Click the Other tab.
- Under General, select the Make Outlook the default program for E-mail, Contacts, and Calendar checkbox.
- Click OK.
Choose the email address to send emails from
If you have more than one email account set up in Outlook, emails will be sent from AccountRight using the default email address that’s selected in Outlook.
- Open Microsoft Outlook.
- Click the File tab.
- Click Account Settings and then choose Account Settings from the list.
- Select the email account you want to make the default account, and then click Set as Default. (If the option is greyed out, it means that the account you’ve selected is already the default account.)
- Click the Data Files tab and again select the email address you want to use then click Set as Default.
- Open Microsoft Outlook.
- Go to the Tools menu and choose Account Settings.
- Select the email account you want to make the default account, and then click Set as Default. (If the option is greyed out, it means that the account you’ve selected is already the default account.)
- Click the Data Files tab and again select the email address you want to use then click Set as Default.
FAQs
AccountRight only supports Microsoft Outlook 2007 - 2016 (32-bit). If you usually send emails via a web email service, such as Gmail, you can most likely access and send those emails from Microsoft Outlook via IMAP or POP.
You'll need to refer to your email provider's instructions on how to access and send emails from Outlook, but here's some information that might help you out:
Want to email directly from AccountRight without using Microsoft Outlook?
Upgrade to the new AccountRight! Learn more about the great emailing features in AccountRight 2017.
If you don't use Microsoft Outlook, you can save your document as a PDF (Send To > Disk) then attach it to an email in your preferred email software.
Still having trouble?
We're here to help. Contact us and we'll give you a hand.