ANSWER ID:5606

Cashbook data can become corrupt if the system is interrupted while it is writing information to the Cashbook files or if the system is not allowed to shut down properly. This can be caused by a power failure or a computer hanging or crashing due to another program becoming unresponsive. If this happens, follow these steps to restore a backup copy of your Cashbook data.

1. Open Windows Explorer (simultaneously press the Windows and E keys on your keyboard).
2. Browse to the location where you store your Cashbook data, typically this will be C:\Program Files\MYOB\Cashbook\Data.
3. If you run more than one Cashbook, you will have a separate folder for each one. These are typically named Clnt1, Clnt2, etc. Delete the Cashbook that was open when the crash occurred by right-clicking the applicable Clnt folder and choosing Delete.
4. In the data folder there will be three files named Cashbooks with various extensions on the name. Delete these.
5. There will also be three files named CADATA with various extensions. Delete these.
6. Close Windows Explorer and restart Cashbook.

7. At the main window, select the option to create a new cashbook.

8. Select the option to create a new cashbook from a default chart and name it abc then click OK. The other details and options are not important at this stage.

9. At the Easy Setup Assistant window, click Close.

   
   

10. Go to the File menu and choose Restore.
11. Click the browse button (...) and navigate to where your backup cashbook data is stored, click to highlight your backup file, then click OK. See our example below.
    
    
12. At the warning window, click OK .
    
13. When complete, a window is displayed advising Restore completed. Click OK to finish.

You are now ready to continue using Cashbook. Your data is as it was when you made the backup.