If your Trial Balance report is showing an out of balance, complete the following:
Go to the File menu and choose Verify Data File then choose Reindex.
Go to the File menu and choose Verify Data File then choose Recalculate.
Go to the File menu and choose Verify Data File then choose Rebuild.
Run the Trial Balance again.
Still out of balance?
If you've verified your data file as described above but the out of balance remains, you'll need to contact Support on (0508 32 82 83) to organise a repair.
Once the repair has been organised you'll need to send a backup of your file.
To create the backup, go to the File menu and choose Backup, then specify where to save the backup file.
While it's being repaired, you won't be able to work in your file. This is because when it's returned, your repaired file will become your current working file.
