1. Close Cashbook.
2. Simultaneously press the Windows  and E keys on your keyboard (the Windows  key is between the Ctrl and Alt keys). The File Explorer window appears.
3. Browse to the data files on C:\Users\Public\Data\MYOB\Cashbook.
4. Move the following folders/files and place them on your Desktop (right-click the file/folder and choose Cut then right-click on your Desktop and choose Paste):
   1. Clnt1 (Clnt2, etc.) (this/these are your main cashbook files)
   2. License.WTL (this file carries your registration details)
5. Click the Windows Start button and choose Control Panel then choose Add or Remove Programs.
6. Click MYOB Cashbook then click Uninstall/Change.
7. When the above is completed, close out of the Control Panel and re-open Windows Explorer.
8. Browse to the C: drive and see if either of the two folders remain. If they do, right-click on the folder and choose Delete:
   C:\Program Files\MYOB\Cashbook
   C:\Users\Public\Data\MYOB\Cashbook

Once you have removed the Cashbook folders as described above, ensure that you are logged on as an administrator of your system, your anti-virus software and any firewalls are disabled and then follow the process below to reinstall your software.

1. When you are installing, the Install Wizard should halt and ask where you want to install the Program Files. These should go to C:\Program Files\MYOB\Cashbook
2. You will also be asked where to put the Data Files. These should default to: C:\Users\Public\Data\MYOB\Cashbook
   Note: If this prompt does not come up, then Cashbook still has a copy installed in your computer.
3. Once your install has finished, open Windows Explorer and browse to C:\Users\Public\Data\MYOB\Cashbook
4. Move the following folders/files from your Desktop and place them in the Cashbook folder (right-click the file/folder and choose Cut then right-click on the Cashbook folder and choose Paste): (a) Clnt1, Clnt2, etc. (b) License.WTL
5. You will now be ready to open and use MYOB Cashbook.