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RetailBasics

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Backing up your RetailBasics shopfront data is an important process that you should perform on a regular basis.  Familiarising yourself with the RetailBasics backup and restore process will ensure your valuable data is secure and can be quickly restored if needed.

Backups are also crucial for the purpose of a safety net in the event that a computer is stolen or damaged.

For complete instructions on backing up and restoring, see the RetailBasics user guide.

Here are the basics:

To create a backup

  1. Open RetailBasics.
  2. Go to Alt+A Admin.
  3. Go to the File menu and choose Backup.
  4. Choose where you want to save the backup file then click Save

To restore a backup

  1. Open RetailBasics.
  2. Go to Alt+A Admin.
  3. Go to the File menu and choose Restore.
  4. Choose the backup file to restore then click OK.

  FAQs


Is there anything I should consider before I backup?

For added security, we recommended the following:

  1. Consider how and where you're going to store your RetailBasics backups. Writable CDs, DVDs and USB drives are a good option.
  2. Make multiple copies of your backups and store one or more copies off-site.
  3. Set up RetailBasics so that when closing, you're prompted to backup your Shopfront (Alt+A Admin, click Customise Settings then click Prompts).
How often should I back up my RetailBasics shopfront data?

Ideally, your RetailBasics shopfront data should be backed up after each Count Takings procedure or at the end of each day. Should something happen to your RetailBasics shopfront data, you will be able to restore the backup of the last session.

What happens when my RetailBasics shopfront data is restored?

When restoring, RetailBasics reads the backup file and then creates a duplicate of the RetailBasics shopfront data as it was when it was backed up.  Once restored, it will overwrite any existing data within RetailBasics.  Only one Shopfront database may exist in RetailBasics at any time.

Can RetailBasics data be restored using another method?

The RetailBasics backup function uses a common industry compression technology commonly known as ZIP, so your RetailBasics data can be restored by using most third party utilities such as WinZip.  Please refer to these third party applications' documentation for procedures on decompressing or "unzipping".  Please note that the backup file may need to be renamed from rbYYMMDD.rb to rbYYMMDD.zip (right-click the backup file and choose Rename).

 
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