ANSWER ID:9866

The following error may occur when running BASlink:

Solution

1. Close AccountRight.
2. Simultaneously press the Windows  and E keys on your keyboard (the Windows  key is between the Ctrl and Alt keys). The File Explorer or Windows Explorer window appears.

3. Locate your AccountRight v19 installation folder. Here are the default installation locations. If you installed AccountRight in a different location, go to that location instead.

   If using:	The installation folder is here (v19.12 or earlier)	The installation folder is here (v19.13 or later)
   AccountRight Standard	C:\Standard19	N/A
   AccountRight Plus	C:\Plus19	C:\PlusClassic
   AccountRight Premier	C:\Premier19	C:\PremierClassic
   AccountRight Enterprise	C:\Enterprise19	C:\EnterpriseClassic

4. Open AccountRight installation folder.
5. Locate a file named baslink.txt.
6. Right-click baslink.txt and choose Delete.
7. Click Yes to the confirmation message. 

You should now be able to successfully run BASlink. If the error persists, reinstall AccountRight.