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New clients and contacts are created using the Create Client/Contact Wizard, which allows you to enter the basic information about a client. Mandatory fields are identified by an AO-GS-Icon-Mandatory.png and must be completed before the client can be saved.

After creating a client you should also enter the client’s home and postal address. See Adding and maintaining client addresses.

In Australia, once you have created a client as a Person or an Organisation, you cannot change their contact type. They must remain a Person or an Organisation.

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titleHow to To create a new client
  1. Click AO-GS-Button-Clients.png. The Find Clients page opens.
  2. Click Create client under Find Clients on the Tasks bar. The Create Client / Contact Wizard opens.
  3. Select whether the client is a Person or an Organisation.
  4. If the client is a Person, the Contact Type field automatically fills with the Individual type. If the client is an Organisation, select the Contact Type from the drop-down.
  5. Enter the client’s information into the wizard window. At a minimum you must enter information into the mandatory fields which are identified by a AO-GS-Icon-Mandatory.pngImage Modified.

    1. For a client of type Person, you may want to enter:

      Code — enter
      Person DetailDescription
      CodeEnter a code for the client which can be used to uniquely identify the client. This is a mandatory field for all clients.
      Title
      — enter
      Enter a title for the
      clieFnt
      client, for example, Mr, Ms, Mrs, Miss, Dr.
      First Name
      — enter
      Enter the client’s first name.
      Last Name
      — enter
      Enter the client’s surname. This is a mandatory field for clients of type Person.
      Gender
      — select
      Select the gender from the drop-down.
      Partner
      — select
      Select the relevant partner from the drop-down.
      D.O.B
      — enter
      .Enter the date of birth. You can enter the date or select the date from a calendar. The age will be automatically calculated.
      TFN (
      Australia) TFN — the
      AU)The client’s Tax File Number. MYOB AO verifies that the number entered is a valid tax file number.
      IRD Number (
      New Zealand) IRD Number — enter
      NZ)Enter the client’s IRD Number.
      Balance Month (
      New Zealand) Balance Month — enter
      NZ)Enter the month number that will be used as the balancing month for this client. Valid values are 1 (January) to 12 (December).
      Tax Client (
      New Zealand) Tax client — select
      NZ)Select whether the client is a Tax client or not. The checkbox is selected by default.
    2. For a client of type Organisation, you may want to enter:

      Organisation DetailDescription
      Contact Type
    3. select
    4. Select the relevant type of contact from the drop-down.
      Partner
    5. select
    6. Select the relevant partner from the drop-down.
      Code
    7. — enter
    8. Enter a code for the client which can be used to uniquely identify the client. This is a mandatory field for all clients.
      Pre Name
    9. — if
    10. If the organisation’s name begins with an An, The or A, enter this into the Pre Name field. This will allow you to search on the Main Name and find the organisation you are looking for more easily.
      Main Name
    11. — enter
    12. Enter the name of the organisation. This is a mandatory field for clients of type Organisation.
      Salutation
    13. —The
    14. The name that the organisation is normally known by or prefers.
      Mailing Name
    15.  The
    16. The name used for mailing addresses, alternative to the full name or salutation. If you do not enter a mailing name, the client/contact’s full name is used.
      Addressee
    17. — enter
    18. Enter the name of the person you write to at the organisation if it is different to the Mailing Name.
      TFN (
    19. Australia) TFN — enter
    20. AU)Enter the client’s Tax File Number. MYOB AO verifies that the number entered is a valid tax file number.
      ABN (
    21. Australia) ABN — enter
    22. AU)Enter the client’s Australian Business Number.
      ACN (
    23. Australia) ACN — enter
    24. AU)Enter the client’s Australian Company Number.
      IRD Number (
    25. New Zealand) IRD Number — enter
    26. NZ)Enter the client’s IRD Number.
      Balance Month (
    27. New Zealand) Balance Month — enter
    28. NZ)Enter the month number that will be used as the balancing month for this client. Valid values are 1 (January) to 12 (December).
      Tax client (
    29. New Zealand) Tax client — select
    30. NZ)Select whether the client is a Tax client or not. The checkbox is selected by default.
  6. Click Finish to create the client.

After creating a client you should also enter the client’s home and postal address. See Adding and maintaining client addresses.

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