ANSWER ID:37462When installing the latest update using the AccountEdge menu > Check for Updates option in AccountEdge, the following error can occur: This error occurs if the AccountEdge application has been renamed. SolutionRename your AccountEdge application (in the Applications folder) as shown in the table. Your version number might vary from the examples below, but the principle is the same. If using this AccountEdge version... | Ensure the application name is... |
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AccountEdge Pro 18 or 18.5 | AccountEdge Pro v18 | AccountEdge Network Edition 18 or 18.5 | AccountEdge NE v18 | AccountEdge Pro 17 or 17.5 | AccountEdge Pro v17 | AccountEdge Network Edition 17 or 17.5 | AccountEdge NE v17 | AccountEdge Pro 16 or 16.5 | AccountEdge Pro v16 | AccountEdge Network Edition 16 or 16.5 | AccountEdge NE v16 | AccountEdge Basic v7 (Australia) | AccountEdge Basic v6 | AccountEdge Basic v6 (New Zealand) | AccountEdge Basic 6 |
After renaming the application, install the update via the AccountEdge Help menu > Check for Updates. |