ANSWER ID:22224

When Filing to the IRD, the reason the EDF File is not being created is either:

• you ran the first pay/s for the month with the PAYE period set to Monthly. This will have FIXED the PAYE period for reporting for the month,

• or
• on the 2^nd or 3^rd pay after finalising the first monthly pay, you changed the PAYE period (in

• Tools > Options > General tab) to

• Half Monthly. This change will not take effect until your first pay in the new PAYE period.

If you really need to have your pays operating as half-monthly, complete the following:

1. Restore your backup for the FIRST payroll in that month.

2. Change the PAYE period to half-monthly.

2. Finalise that first pay.

2. Re-enter any pays following that first pay and finalise each one.

You will find that the pays are all now in the first period, in other words 1 - 15 of the month. You will be able to check they are correct by running the

Pay Audit

Trail report.