ANSWER ID:9229This error occurs if a required Windows file (MAPI32.dll) is missing from your computer, which . This can occur when software is removed or upgraded.
SolutionWe've provided a tool below which will replace the missing MAPI32.dll file. Complete these steps on the computer you're trying to send emails from. UI Expand |
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title | To replace the missing file |
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| - Right-click the following link and choose to save the file to your Desktop: MAPI Fixit Tool.
- Double-click the downloaded ZIP file to open it. You'll see it contains a single file called CheckMAPI.VBS
- Double-click the file CheckMAPI.VBS to open the tool.
- Follow the on-screen prompts to run the tool and fix your issue.
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| If you need to undo the changes made by this tool, double-click the file CheckMAPI.VBS to run the tool again. You'll then have the option to restore your original Windows settings. |
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