ANSWER ID: 37389178 / PR 168356089486 BankLink Practice and BankLink Books When trying to check in a client file in MYOB Banklink Practice or Banklink books sent via email, you might see the error MYOB BankLink File Handler - BankLink cannot handle your request at the moment, please try again later.[4] This occurs even if your Banklink version and BK5 file are upgraded to the same version. We're aware of this issue and working on a solution. Until this is fixed, you can - check in your client files manually or
- open Banklink first and then double click on the file which you've saved on the desktop.
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| title | To check in the client files manually |
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| - Save the BK5 file attached in the email to your desktop.
- Double click to open Banklink books.
- Click Get Client files and then select from Folder
- In the Select Client(s) to Update window, click
 to browse and select the file location > OK. - The file will appear on the Select Client(s) to Update window. Click on the file and click OK.
Your client file is now checked in manually.
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