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  • Error: BankLink cannot handle your request at the moment, please try again later[4]


 

 

ANSWER ID: 37389178 / PR 168356089486 

BankLink Practice and BankLink Books 

When trying to check in a client file in MYOB Banklink Practice or Banklink books sent via email, you might see the error MYOB BankLink File Handler - BankLink cannot handle your request at the moment, please try again later.[4]

This occurs even if your Banklink version and BK5 file are upgraded to the same version.

We're aware of this issue and working on a solution.

Until this is fixed, you can

  • check in your client files manually or
  • open Banklink first and then double click on the file which you've saved on the desktop.

To check in the client files manually
  1. Save the BK5 file attached in the email to your desktop.
  2. Double click to open Banklink books.
  3. Click Get Client files and then select from Folder


  4. In the Select Client(s) to Update window, click to browse and select the file location > OK.
  5. The file will appear on the Select Client(s) to Update window. Click on the file and click OK.
    Your client file is now checked in manually.