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After you record a payment to a supplier or employee in MYOB, you can then deposit the funds into their account. This is called 'electronic payments'.

Why you should use electronic payments

  • More secure – no carrying wads of cash
  • Cash and cheque payments are becoming rare – your employees and suppliers are likely to expect cashless payments
  • Paying electronically from your accounting software makes it easier to keep tabs on payments as it creates an audit trail

You can pay employees and suppliers electronically using a bank file, or if you're in Australia you might also be able to pay them directly.

Using a bank file

Create a bank file from MYOB then upload it to your bank for processing.

Direct payments (Australia only)

Pay directly from MYOB (only available if you're
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Setting up direct payments (Australia only) We're no longer taking new applications for direct payments. If your business is already set up for direct payments you can continue using this feature

– we're no longer taking new applications).

. You can of course still use electronic payments (paying suppliers and employees by uploading a bank file) – you'll need to follow the steps below to set up your banking details for this.

Pay directly from MYOB

What's the difference?

Using a bank fileDirect payments
  • available in Australia and New Zealand
  • included with MYOB (bank fees may apply)
  • internet banking required
  • available to selected Australian customers only (see note below)
  • MYOB fees apply (see FAQs below)
  • internet banking not required
  • streamlined payment process
  • less data entry = fewer mistakes!
  • additional security
  • full payment audit trail
  • can pay expenses via credit card or Mastercard debit card
  • earn MYOB rewards points each time you pay an eligible business expense using your credit card (VISA and Mastercard)

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Direct payments availability Only businesses that are currently set up for direct payments can use this feature. We're no longer taking new applications.

Setting up electronic payments

Before you can make electronic payments you'll need to set up a few things. Take a look at Setting up electronic payments for all the details.

Making payments

Once you're set up, you're ready to start making electronic payments. For all the details, see Making electronic payments.

<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2><br>
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titleWhat are the fees for using direct payments?

What are the fees for using direct payments?

Australia only

The fees per use are:

Debit card (Mastercard only)

  • 0.1% of the total payment value
  • Example: if paying $10,000, the fee is $10

Credit card (Visa or Mastercard)

  • 1.5% of the total payment value
  • Example: if paying $10,000, the fee is $150 
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titleWhat if I need help with direct payments?

What if I need help with direct payments?

Australia only

Have a question? Need some help? Contact us or send an email to

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titleDo I have to pay my employees and suppliers electronically?

Do I have to pay my employees and suppliers electronically?

No, but there's good reasons to pay electronically, such as greater security and convenience and to keep an audit trail of payments in your MYOB.

When you're setting up your employees, you can decide which ones you want to pay electronically by choosing their payment method.

You can also decide which supplier payments you want to pay electronically when you enter their payment transaction:

  • If you're in Australia, select the option Electronic payment.

  • If you're in New Zealand, choose the Electronic Clearing Account as the Bank account.

For more information, see:

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titleWho in the MYOB business can use electronic payments?

Who in the MYOB business can use electronic payments?

Anyone who has access to the Banking, Payroll or Purchases areas of the MYOB business can set up and process electronic payments. Access to these areas is controlled by the roles and permissions that are assigned to each user in the MYOB business – see Users

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titleRelated topics

Setting up electronic payments

Making electronic payments

Authorising and reviewing direct payments

MYOB Rewards

Changing or fixing electronic payments