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ANSWER ID:36113

If you connect via a dial up or satellite connection then due the low connection speeds you will inevitably experience performance issues when trying to send or receive a file using BankLink Online or BankLink Notes Online.

BankLink's software does not have a connection speed threshold to adhere to so as long as there is an active connection the software will attempt to connect.

Due to this errors may appear if the connection takes too long to process the file or connect to the server, if this does occur the error 12002: Connection Timeout will appear on screen. If this does happen close out of the software and try again or try at later date when the connection may be a bit faster.

PRODUCT: BankLink Books, BankLink Notes Online

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