Just these help pages, not phone support or the product itself
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Entering unallocated receipts
You can receipt payments from a client without allocating it against a bill. In this case the amount will remain in the Unallocated area.
This allows you to process the client receipt and maintain the unallocated amount as a credit on the client's ledger to be allocated against future invoices at a later date.
MYOB AO will allocate the cash at the standard tax rate for your practice. If you want to receipt at a different tax rate, select the appropriate tax rate when you enter the receipt.