Just these help pages, not phone support or the product itself
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Use the Employee access settings to change pre-fill access for employees.
Use the PLS Agent Settings window to manage your PLS Agents and ensure that all ABNs are authorised.
Use the Pre-fill Report File Settings window to set where ATO pre-fill reports are stored in your system. If you have Document Manager, you can define the filing cabinet and file name.
To update these practice settings, you should be a manager, super user or system administrators.
Click PLS Agent Settings in the Tasks bar. The PLS Agent Settings and Cloud Software Authenticationwindow displays.
The list of agents for your practice is shown, with information on their:
Agent Code
Agent Name
Agent Number
ABN
Authorised status
An Agent is onboarded if they have a green tick under the Authorised column; otherwise, there will be a red cross. The Refresh link retrieves the software ID for the agent.
To onboard an agent who hasn’t yet been authorised, click Get Software ID and follow the onscreen prompts. See Lodgment Manager setup > Registering multiple ABNs for more information.
You can define the frequency at which PLS Agents can receive Activity Statement reports. Click the Request AS Report dropdown in the Agent’s row, and select one of the following:
Daily – The software will schedule a report to be automatically retrieved each day for this Agent, so that the reports don’t need to be manually retrieved.
Never – The Agent will not receive a report each day.