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Welcome to the Online Help
We're always looking for ways to improve how you find solutions, so we've merged our online help with the knowledge base to bring you the right answers, faster.
Now, when searching the knowledge base, you'll get results from both the online product help and the knowledge base.
Whether you're fixing errors or working with new features you'll find the answer in a single location.
Let's take a look at how to use the Knowledge Base so you can quickly start finding the right answers.
Watch the video, read through the steps or for more information, jump straight to the FAQs below.
Search for a solution
- Sign in to my.myob.
- Click Search the knowledge base.
- In the Select your product drop-down list, either leave All Products or select a specific product.
- Enter a search term in the search field and click the magnifying glass
. - If you want to filter the results, select a product in the Filter by section in the REFINE panel.
Click a search result to open the knowledge base article.
Use the happy or sad face at the bottom of the knowledge base article to let us know if you found the article helpful. We'll adjust the help based on your feedback!
Image of filters / Gif of filters
Filter your results
If you're seeing too many results on a page, try using our filters.
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