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Whether it's an overpayment, an underpayment or something else in your payroll needs fixing, we'll step you through it.

Sometimes it might be easier to simply delete a pay and re-enter it, which we'll also cover.

A pay can't be deleted if...

To fix the hours or amounts in a pay

Here are a few common scenarios where a similar approach is used. If your scenario isn't covered, you can delete the incorrect pay then re-enter it (see the task below).

Fixing incorrect leave or super amounts

To fix a pay which contained the wrong super or leave amounts, you can either:

  • make the adjustment on the next pay, or
  • record a new pay for the adjustment.

If you record a separate pay for the adjustment, enter the adjusted super amounts or leave hours as positive or negative values.

Remember to zero out all the pay items that you're not adjusting. The end result should be $0 net pay, and the only amounts/values should be against the pay items you're adjusting.

 

 

 

 

 

 

 

 

 

 

 

 

To delete a pay

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  FAQs


 

 

 

(Australia) Can I delete a pay if I've finalised my STP information?

Can I delete a pay if I've finalised my STP information?

Yes! Here's how to do it:

  1. Undo the finalisation.
  2. Delete the pay as described above.
  3. Process a zero dollar pay pay for the employee (Payroll menu > Enter pay > remove all hours and amounts from the employee's pay).
  4. Complete the pay run as normal to submit the information to the ATO. No amounts are paid but this will submit the employee's updated year-to-date figures to the ATO.
  5. Finalise the employee again.