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  • Error: "You have indicated that the transaction is to be paid electronically"

This information applies to MYOB AccountRight version 19. For later versions, see our help centre.


 

 

ANSWER ID:11205

The error "You have indicated that the transaction is to be paid electronically" in a Spend Money or Pay Bills transaction occurs if:

  • you've selected a customer card, and
  • the account selected in the Pay from Account field has been incorrectly set up as your bank account for electronic payments.

To prevent this error:

  • ensure you've selected the correct card
  • check which account has been set up as your bank account for electronic payments by going to Setup > Linked Accounts > Accounts and Banking Linked Accounts.

Here you can see the wrong account has been selected in the Bank Account for Electronic Payments field:

This needs to be set to the bank account you use for electronic payments. If this account doesn't exist, you can create it.

 

To create an Electronic Clearing Account

If none of your existing accounts are suitable for selection in the Bank Account for Electronic Payments field, you can create an account for this purpose:

  1. Go to the Accounts command centre and choose Accounts List.
  2. Click the Assets tab then click New.
  3. Choose Detail Account in the top left and Bank in the Account Type drop-down list.
  4. Assign a number to the Account that best suits your Accounts List. Name the account 'Electronic Clearing Account' or similar. See our example below.
  5. Click OK.

Once you have created this account, select it as the Bank Account for Electronic Payments as shown above.