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This information applies to MYOB AccountRight version 19. For later versions, see our help centre.
https://help.myob.com/wiki/x/zwac
ANSWER ID:11208
The quickest way to find your AccountRight company files or backups is to use the Windows search tool on your computer.
When searching, you'll be looking for specific types of files which you can identify by the file extension (the 3-letters at the end of a file's name).
| If looking for a | the file extension is | for example |
|---|---|---|
| company file | .myo | MyCompany.myo |
| backup file | .zip | MyBackup.zip |
How to search
- From the Windows Desktop, press F3 on your keyboard to display the Search screen.
- Click Files.
- Type *.myo (if you're looking for company files) or *.zip (if you're looking for backup files).
The asterisk just tells Windows you're looking for everything that ends in ".myo" or ".zip".
Depending on what you searched for, all files with ".myo" or ".zip" will be displayed on the left-hand side of the screen. - Hover your mouse pointer over a file to see exactly where the file is located on your computer.
- Press F3 on the keyboard to display the Search window.
- In the Search field, type *.myo (if you're looking for company files) or *.zip (if you're looking for backup files).
The asterisk just tells Windows you're looking for everything that ends in ".myo" or ".zip". - Press Enter on your keyboard then click Computer to search all locations on your computer.
All files with ".myo" or ".zip" (as applicable) will be found. Note the file locations will also be shown.
- Click the Windows Start button and choose Search.
- Click All files and Folders.
- In the All or part of the file name field, type *.myo (if you're looking for company files) or *.zip (if you're looking for backup files).
- In the Look in field, select where you want to search. If unsure, select the C Drive.
- Click Search.
If a file is found, the In Folder column will show the file's location on your computer. If the In Folder column is missing, go to the View menu and choose Details.
In Windows XP:
I found multiple company files. How can I tell which is the right one?
The best way is to open each file in your MYOB software and then open the Transaction Journal. By entering an appropriate date range and looking at the Sales tab for example, you will be able to see whether transactions you know you have entered are present. It is also a quick way to determine what is the date on the most recent transaction entered into the file.
Alternatively, within the search result listing itself, the Detail view will display a Date Modified column which can be a good indication of how current a particular file is. You can also view a file's Date Modified info by right-clicking the file and choosing Properties.
What if I can't find any company files?
It is possible you might be able to locate a back up file from which you restore your data.
For a listing of all company file backups located on your computer you would type *.ZIP into the search window. This would display any files created through the File, Backup function of your MYOB Software.
Our support notes Backup and restore your company file - Windows and Backup and restore company files in AccountRight 2011 and later have instructions on restoring back up files. If you have run the Optimisation Assistant recently (not applicable in the AccountRight 2011 products), you may have yet another alternative: Each time the Optimisation Assistant is run, it creates a copy of your company file as it was prior to the process and changes the file extension from *.MYO to *.BAK.
Go to the folder where you normally store your MYOB company file; if you see a familiar file name with a *.bak extension, try right-clicking and choosing Rename then changing the extension from *.bak to *.myo. Then try opening the file in your MYOB software and see if this company file is sufficiently current to enable you to continue.