When using RetailBasics you might encounter an error similar to this example:
To fix this error
You'll need to replace the corrupted Scanners files.
To replace these files, you will need to re-name the existing Scanners files, then replace them with the ones attached to the bottom of this page.
Close RetailBasics.
Right-click the Windows Start button and choose Explore.
Browse to the RetailBasics folder on your computer. By default this is C:RetailBasics.
Double-click this folder to view its contents, then double-click the Data folder.
Within the data folder, locate the files Scanners.cdx and Scanners.dbf and rename these files to ScannersOLD.cdx and ScannersOLD.dbf respectively. To do this, right-click the file and choose Rename, then rename them accordingly.
From the attachments at the bottom of this support note, click the Scanners.CDX file and save it in the C:RetailBasicsData folder.
From the attachments at the bottom of this support note, click the Scanners.DBF file and save it in the C:RetailBasicsData folder.