If you're unable to install a printer driver for your specific printer, you can install a "generic" printer driver that comes with Windows. This support note shows you how to install this printer driver and how to set up RetailManager to use it.
In Windows 7, click the Windows Start button and choose Devices and Printers.
In Windows Vista, click the Windows Start button and choose Settings then choose Printers.
Click Add a printer.
Click Add a local printer then click Next.
Select the option Use an existing port then select COM1: (Serial Port). If you already have another hardware device installed which is using COM1, select a different COM port. For parellel printers, select the applicable LPT port. Click Next.
In the Manufacturer field select Generic. In the Printers field select Generic / Text Only. Click Next.
Select the option Use the driver that is currently installed (recommended). Click Next.
Type Docket Printer as the Printer name then click Next.