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This information applies to MYOB AccountRight version 19. For later versions, see our help centre.
https://help.myob.com/wiki/x/Pg2c
ANSWER ID:11208
The quickest way to find your AccountRight company files or backups is to use the Windows search tool on your computer.
When searching, you'll be looking for specific file types which are identified by their file extension (the 3-letters after the dot at the end of a file's name).
| If looking for | the file extension is | for example |
|---|---|---|
| a company file | .myo | MyCompany.myo |
| a backup file | .zip | MyBackup.zip |
How to search
- From the Windows Desktop, press F3 on your keyboard to display the Search screen.
- Click Files.
- Type *.myo (if you're looking for company files) or *.zip (if you're looking for backup files).
The asterisk just tells Windows you're looking for everything that ends in ".myo" or ".zip".
Depending on what you searched for, all files with ".myo" or ".zip" will be displayed on the left-hand side of the screen. - Hover your mouse pointer over a file to see exactly where the file is located on your computer.
- Press F3 on the keyboard to display the Search window.
- In the Search field, type *.myo (if you're looking for company files) or *.zip (if you're looking for backup files).
The asterisk just tells Windows you're looking for everything that ends in ".myo" or ".zip". - Press Enter on your keyboard then click Computer to search all locations on your computer.
All files with ".myo" or ".zip" (as applicable) will be found. Note the file locations will also be shown.
- Click the Windows Start button and choose Search.
- Click All files and Folders.
- In the All or part of the file name field, type *.myo (if you're looking for company files) or *.zip (if you're looking for backup files).
- In the Look in field, select where you want to search. If unsure, select the C Drive.
- Click Search.
If a file is found, the In Folder column will show the file's location on your computer. If the In Folder column is missing, go to the View menu and choose Details.
FAQs
The best way is to open each file in AccountRight then open the Transaction Journal. By entering an appropriate date range and looking at the Sales tab (for example) you'll be able to see whether transactions you know you've entered are present. It's also a quick way to determine the date of the most recent transactions entered into the file.
Alternatively, within the Windows search result listing, the Detail view will display a Date Modified column which can be a good indication of how current a particular file is. You can also view a file's Date Modified info by right-clicking the file and choosing Properties.
If you can't find your company file, you can always restore a backup file. Follow the steps above to locate any backup files on your computer. See Backup and restore your company file for instructions on restoring backup files.
If you've run the Optimisation Assistant recently, a copy of your pre-optimised company file will have been created with the file extension changed from *.MYO to *.BAK.
Go to the folder where you normally store your AccountRight company file and look for files with a *.bak extension. When round, right-click the file and choose Rename and change the file extension from .bak to .myo. Then try opening the file in AccountRight to see if this company file is sufficiently current.