1. Close Cashbook.
2. Simultaneously press the Windows  and E keys on your keyboard (the Windows  key is between the Ctrl and Alt keys). The File Explorer window appears.
3. Browse to C:\Users\Public\Data\MYOB\Cashbook.
4. Delete any files beginning with "gl_clist".
5. Open Cashbook and try to print your report.
6. If this has not fixed the issue, continue to the next task below.

Renaming this file will cause Cashbook to default back to an older style layout which, while having a different aesthetic, still contains exactly the same information.

1. Close Cashbook.
2. Simultaneously press the Windows  and E keys on your keyboard (the Windows  key is between the Ctrl and Alt keys). The File Explorer window appears.
3. Browse to C:\Program Files\MYOB\Cashbook.
4. Rename the file called glrreports.app to oldglrreports.app
5. Open Cashbook.

You'll now be able to view reports.