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  • "A batch of unposted transactions exist" message when starting a new financial year


 

 

ANSWER ID:383

When starting a new financial year, if you receive the message "unposted transactions exist", complete the following:

Verify your data file

Complete each of these verification tasks: 

  1. Go to the File menu and choose Verify Data File then choose Reindex.
  2. Go to the File menu and choose Verify Data File then choose Recalculate Balances.
  3. Go to the File menu and choose Verify Data File then choose Rebuild Cashbook List.
    Image   

If the issue persists

  1. Go to the Processing command centre and click Enter Transactions.
  2. At the Enter Transactions window, click Cancel.
  3. If this does not resolve the issue, enter a dummy transaction, then click Cancel.
    Here's an example:
    Image
  4. Click Yes to the following message:
    Image


 The batch will be discarded and you'll be able to successfully Start a New Year.

 

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