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ANSWER ID:13748

This support note contains instructions for moving RetailBasics to a new or upgraded computer. This is done by creating a backup of your shopfront on the old computer, installing RetailBasics on the new computer, then restoring the backup.

Let's take you through each of these tasks.

 

1. Create a backup of your shopfront
  1. Go to the Admin module.
  2. Go to the  File menu and choose Backup.
  3. Click Save. If RetailBasics is installed in its default location, the default location for your backup files is C:/RetailBasics/Backup. See our example below.
    Image

For more information about backing up, see the RetailBasics user guide.

If you're moving RetailBasics to a different computer, you'll need to copy the backup file to a removable storage device, like a USB stick, CD, or DVD.

2. Uninstall RetailBasics

RetailBasics can be uninstalled by using the RetailBasics CD or via the Windows Control Panel.

To uninstall using the RetailBasics CD

  1. Place your RetailBasics CD in your CD drive.
  2. At the prompt, select Install from the menu.
  3. Select the Remove option then click Next.
  4. Follow the prompts to uninstall RetailBasics.

To uninstall via Windows Control Panel

  1. Click the Windows Start button and choose Control Panel.
  2. Click Programs and Features or Add or Remove Programs (depending on your Windows version). The list of programs installed on your computer is displayed.
  3. Click to highlight MYOB RetailBasics, then click Uninstall/Change or Change/Remove (depending on your Windows version). See our examples below:
    Image
    Image
  4. If prompted, select the Remove option and click Yes to any confirmation messages.
  5. Follow the on-screen instructions to uninstall ReatilBasics.
3. Install RetailBasics on the new computer

RetailBasics can now be installed on the new or upgraded computer. This can be done by using the RetailBasics CD and choosing the option to Install. Once the install process has started, follow the prompts accordingly and the program should now be reinstalled on the new/upgraded computer.

4. Restore your backed up shopfront
  1. If you copied the backup file from the old computer onto a removable storage device, copy this file onto the new computer.
  2. In RetailBasics on the new computer, go to the Admin module.
  3. Go to the File menu and choose Restore.
  4. Browse to your saved backup file. If your backup file is on a removable storage device, browse to this directory.
  5. Click to highlight the backup file then click OK. See our example below.
    Image
    Your backed up shopfront will be restored on the new/upgraded computer.

 

For more information about restoring backup files, see the RetailBasics user guide.

 
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