- Created by BrianQ, last modified by AdrianC on Jan 25, 2016
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https://help.myob.com/wiki/x/cJii
ANSWER ID:31726
To resolve this issue, download and run the applicable register.bat file attached to the bottom of this support note (depending on whether you're using a 32- or 64-bit version of Windows).
Not sure if you're using a 32- or 64-bit version of Windows?
Simultaneously press the Windows and Pause keys on your keyboard. The displayed window includes information on whether the Windows version is 32- or 64-bit.
If your Windows version is 32-bit, you will need to use the register32.bat file.
If your Windows version is 64-bit, you will need to use the register64.bat file.
- Close Cashbook
- Click the applicable file at the bottom of this help page (register32.bat or register64.bat) and choose to save it.
- Save the file to your Desktop
- Right-click the downloaded register.bat file and choose Run as Administrator.
- At the prompt, press any key to continue.
- When the process is finished, re-start your computer. You will be able to now successfully preview and print your reports in Cashbook.
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FAQs
It may be necessary to run a 'Windows Repair' on your system or add the required system files to your system.
For further assistance, please call our Technical Support team on 0508 32 82 83.
Please note, if you are not a current member of our BusinesSUPPORT a Pay Per Call charge will apply.