ANSWER ID:9323

Whenever you experience an error in AccountRight, the first thing you should do is check your company file for errors by optimising and verifying your file (File > Optimise Company File and File > Verify Company File).

Our testing has shown that this error can be fixed by reinstalling AccountRight.

If the error persists

Your company file might need repair. Check our website for more information on this service (Australia | New Zealand).