This information applies to MYOB AccountRight version 19. For later versions, see our help centre.
If you need a serial number removed, a password reset, or a corrupt data file repaired, the MYOB Data File Repair Team is here to help.
Before sending us your file, you need to call us to request the service (Australia 1300 555 123 or New Zealand 0508 328 283). We'll then send you an email with details on what happens next.
For more information on our data file repair services, including pricing, visit our website (Australia | New Zealand).
To upload your file
If you need more help or experience any issues uploading your file, reply to the email we sent you or contact us (Australia 1300 555 123 or New Zealand 0508 328 283).
Once your file is fixed, learn how to download and restore the repaired file.
Backing up and restoring company files (Australia)
Backing up and restoring company files (New Zealand)
Forgotten, lost, or unknown password
Serial number change or removal
Restoring a repaired company file
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