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ANSWER ID:5426

To email pay slips from Payroll, you'll first need to setup your employee email details. Follow the steps below to enter email addresses and set up emailed payslips.

Having trouble emailing your pay slips? One of these pages might help:

Unable to email pay slips using SMTP

Error: "Printer not activated error code -30 (or -41)"

Payroll not responding when emailing

To set up employee email details
  1. Go to the Maintenance command centre and click Maintain Employees.
  2. Select an employee and click the Personal Details tab.
  3. Specify an email address and select the Email Pay Slips option.
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  4. Repeat these steps for each employee who wants their pay slip emailed:

To email pay slips
  1. Go to the Prepare Pays command centre and click Enter Pays.
  2. Double-click the employee for whom the pay is being prepared. The Enter Pay Details window appears.
  3. Prepare the employee's pay as normal.
  4. Click Print. The Print Individual Pay Slip window is displayed.
  5. If required, specify a message to be displayed in the heading and/or at the bottom of the pay slip.
  6. Click Next. The email details can now be specified.
  7. Select the Print pay slips for employees with email addresses option if a printed copy of the pay slip is required as well as the emailed copy.
  8. Either:
    a. Select Send via Email software, then click Next to proceed and continue the steps to print and email pay slips, or
    b. Select Send using SMTP then click Next to proceed and continue to step 9 below.
  9. Specify the following information:
    1. SMTP Server: This is the SMTP server of your internet service provider (ISP). More and more ISPs require a username and password when sending emails using SMTP. If this is the case with your ISP, you won't be able to email pay slips using the Send using SMTP option .
    2. Reply address: This provides a reply address for the email.
    3. Send a copy to the reply address: This option allows a copy of the pay slip to also be sent to the specified Reply address. In Payroll 2012 and later this option is not available if the Send via Email software option is selected.
    4. Message: This allows a customised message to be added to the email containing the pay slips.


      When you've finished, a report will be displayed showing which pay slips have emailed successfully and which have failed.

  FAQs


My firewall is preventing me from emailing from Payroll. What can I do?

Firewall settings may prevent programs such as MYOB Payroll from sending outgoing emails. If you encounter interference from your firewall when emailing pay slips, you may need to modify the rules or exceptions that control blocked applications and allow MYOB Payroll. Check the documentation for your firewall software for details on how to do this, or seek advice from an IT professional.