Error: "Asset journal entries cannot be submitted without account code, please make sure all the journal entries have a valid account code" when posting from Assets Live

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Article ID: 37822

ARTICLE LAST UPDATED: 30/05/2017 1:06:00 PM

In MYOB Accountants Enterprise (AE) and Accountants Office (AO) Assets Live version 5.4.12/2015.2 you may experience the error "Asset journal entries cannot be submitted without account code, please make sure all the journal entries have a valid account code" when submitting journals to post to the general ledger.

This can occur when the integration accounts have not correctly saved into the database. To eliminate this error and successfully post transactions to the general ledger, refresh the integration details.

How to refresh the integration details

Open the client and click Client Accounting. The Client Accounting options appear.
Click the Assets tab. The Assets details appear.
Click Register settings in the Tasks panel. The Register Settings window opens.

Take note of the selected option under Depreciation calculation for, as you need to change this setting and subsequently return it to the required option. The following instructions are based around an original setting of Taxation.
Click the Accounting option under the Depreciation calculation for heading and click OK. The setting is updated.
Open and then immediately close the current Asset year. The Asset year is accessed.
Click Register settings in the Tasks panel. The Register Settings window opens.
Click the Accounting & Taxation option and click OK. The setting is updated.
Open and then immediately close the current Asset year. The Asset year is accessed.
Click Register settings in the Tasks panel. The Register Settings window opens.
Click the Taxation option and click OK. The setting is returned to the original option and you can now successfully post the Asset Journals to the general ledger.

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