Just these help pages, not phone support or the product itself
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Deleting transactions for a client
You can delete transactions from the client’s tax ledger on the Tax Manager Transactions view or Reconciliation view. The following restrictions apply when deleting transactions:
You cannot delete:
transactions with a Confirmed status
Reconciled transactions
Notice printed transactions
Draft transactions without previously deleting the corresponding tax returns in AE Tax/AO Classic
IRD transactions.
When deleting a transfer, the reciprocal entries are also deleted.
To delete a transaction
Open Tax Manager Transactions view or Reconciliation view for the relevant client.
If you want to delete transactions for a different year, click on the year to open a drop-down list and select the required year.
Adjust the Tax Type and Show filters to display the transactions you are interested in.
Click on the transaction you want to delete.
When you click on a transaction, it becomes highlighted by a blue background and a triangle appears in the far left blue column. This means that the transaction has been selected for action.