Just these help pages, not phone support or the product itself
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Scheduling the IRD data download
MYOB AE/AO allows you to schedule automatic IRD data downloads. This ensures you have up to date information.
You can select to run the downloads:
at any time between 01:00 and 21:00
every day, each weekday (Monday to Friday) or once a week on a specific day.
The IRD Download Schedule option in the Maintenance Map allows you to schedule automatic IRD data downloads and specify when you want them to occur.
The IRD Data Downloads Schedule window displays the details of the schedule, which includes:
the details of the MYOB AE/AO database, i.e., server name and database name
whether the automatic downloads are scheduled
By default, the downloads are not scheduled automatically.
the time and days the downloads will occur.
To schedule IRD data downloads
Select Maintenance > Maintenance Map from the menu.
Click Tax on the Tasks bar.
Click IRD Download Schedule.
The IRD Data Downloads Schedule window opens.
Click the Perform scheduled IRD data downloads checkbox to turn on the downloads.
If the checkbox is ticked, the downloads are scheduled and will occur at the set time on the selected days. To turn off the downloads, clear the checkbox.
Select the Start time for the downloads. The downloads must be scheduled to run between 01:00 and 21:00.
Select which days you want the download to run from the Run every drop-down. You can choose from:
Day — run every day
Weekday — run every weekday, Monday to Friday
Monday — run once a week on Monday
Tuesday — run once a week on Tuesday
Wednesday — run once a week on Wednesday
Thursday — run once a week on Thursday
Friday — run once a week on Friday.
Click Schedule.
The downloads will be scheduled.
An error message opens if the scheduled times are outside the allowed hours. Correct the error and click OK.