Just these help pages, not phone support or the product itself
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Creating and opening workpaper periods
Workpaper periods are created and opened from the client’s Client Accounting > Trial Balance tab (called the Workpapers tab if you are licensed for Workpapers). Find and select the client for which a new workpaper period is to be added or to open an existing workpaper period.
Before preparing workpapers for a client, add the period for which the workpapers are being prepared. The first time a workpaper period is created for a client, the date range which the period covers must be specified.
For subsequent years, the rollover option can be used to roll an existing period over into a new workpaper period. The start date of the new period will be determined by the end date of the previous period.