Just these help pages, not phone support or the product itself
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Australia only
For a low value pool, you can:
add depreciating assets with a cost or opening adjustable value of less than $20,000. These can be assets purchased during the current year or assets that have been previously depreciated.
add certain depreciating assets of primary producers, other landholders and rural land irrigation water providers used in landcare operations.
only include one low-value pool. Once you choose to allocate a low-cost asset to a low value pool, you must allocate to the pool all other low cost assets you hold in that year and in future years.
The following assets cannot be allocate to a low-value pool:
Assets for which you previously calculated depreciation deductions using the prime cost method.
Horticultural plants, including grapevines.
Assets for which you can claim deductions under the simpler depreciation rules.
Certain assets you use to conduct research and development activities.