In MYOB Accountants Enterprise (AE) and MYOB Accountants Office (AO) Client Accounting, you may experience the error "Invalid file format, please use the appropriate file format and try again" when attempting to import an .MYE file to MYOB AE/AO Ledger.

This error may occur where there are special characters or letters in the Account Codes, or if an Account Code is left blank when exporting transactions.

To resolve this error, prior to the exporting transactions ensure that:

• All Bank Accounts have an Account Code in the Chart of Accounts
  
• All accounts listed in the Chart of Accounts have Numeric account codes.

If you're exporting from an Essentials Accounting or AccountRight file, you'll also need to ensure:

• All transactions in the period have been reconciled and there are no transactions allocated to the 3-8000 Allocate me (withdrawal) and 3-8001 Allocate me (deposit) accounts.

Further information on importing a client file into AE/AO Ledger is available from Managing client file imports.