Clients getting logged out after 15-30 Minutes

https://help.myob.com/wiki/x/zgVMAw

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We've been made aware that MYOB software is closing unexpectedly after 15-30 minutes, forcing users to sign back in. This can even happen when the user is actively using their MYOB file.

The issue is caused by a Google Chrome feature released in February which blocks cookies associated with cross-site resources. Other browsers may have this feature turned on too.

If you're experiencing this issue, there's some settings you can change in your browser which should resolve it.

Refer to the relevant browser instructions below. (What browser am I using?)

Google Chrome

If you're using Chrome, try disabling the following browser flags.

The most recent version of the Chrome app on iOS for mobiles does not have these options. This may change as Google updates the app

Open Google Chrome
Type chrome://flags/ in your address bar
Find following flags and disable those:

SameSite by default cookies
Cookies without SameSite must be secure

Use the search bar in Chrome to find these flags:

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Clients getting logged out after 15-30 Minutes

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