Child pages
  • Check a user’s online status


 

 

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0
1
2
3
4
5
Very dissatisfied
Very satisfied

Why did you give this rating?

Anything else you want to tell us about the help?

When you invite a user to work with your company file online, or give them the ability to update bank feeds, a record of the invitation and user is created in my.MYOB so you can monitor who has access to your files.

A user’s status could be one of the following:

This statusMeans...
Activethe user has access.
Invitedthe user has been invited, but has not responded to the invitation yet.
Access Removedyou removed this user’s access.
Invitation Cancelledthe invitation sent to this user was cancelled before they could respond.
Invitation Declinedthe user declined the invitation.
Invitation Expiredthe invitation was not accepted within a specified time.
Need to change a user's online access level? See Change a user's online access level.
To check the status of an invitation

To check the status of an invitation

  1. Go to the Setup menu and choose User Access. The User Access window appears.
  2. Click the Manage online access button.
  3. If prompted, sign in to my.MYOB. The Manage online access page opens in your browser.
  4. Use the filter options in the Status column in each list to show users according to status.
  5. Click an available action in the Action column to change the user’s status, or to resend or cancel an invitation.

View transactions by user

If you want to check what changes have been made to your company file by a certain user, you can run the Journal Security Audit report. You can filter this report by User ID, for specified date ranges. For more information, see Checking for unauthorised transactions.