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You might occasionally need to correct a pay after it has been processed and marked as complete.

This article explains how to reverse a pay and then make changes to it.

To reverse a completed pay
  1. On the Manage Pays page, select the completed pays using the status options.
  2. From the completed play list, select the pay you want to reverse.
  3. At the top of the page, click the Actions menu, then select Reverse. The Reverse Pay Run message appears.
  4. Read the message carefully. If you still want to reverse the pay, click OK.
  5. To confirm the pay has been reversed, go to the Manage Pays page and select Reversed from the Status drop-down. This shows the details of any reversed pays.
To make changes to a reversed pay

You can change a reversed pay's status to Open, which creates an exact copy of the reversed pay. You can then make changes to this copy and process it as a normal open pay.

Depending on the corrections required, it's recommended that you reset to standard for either selected employees or all employees.

 

Article ID: 38218
Australia
New Zealand