Known issue 2020.5: Leave requests getting automatically approved, or manager not receiving requests

https://help.myob.com/wiki/x/LwINB

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This issue has been fixed in MYOB Advanced People version 2021.1.100.

Depending on your leave approval setup, one of two issues might occur when an employee submits a leave request:

If two people need to approve a request, only the second person receives the request.
If one person needs to approve a request, the request is automatically approved.

What causes the issue?

The issue occurs if an employee submits a leave request without saving it.

You can work around the issue by using an ER-Employee condition instead of an LR-Employee condition.

Go to the Assignment and Approval Maps screen in MYOB Advanced People.
Open your leave request approval map. In this example, the approval map is named Leave Requests.
In the Steps section on the left, click one of the steps under Manager Approval.

The steps you have under Manager Approval might be different to this example.
On the Conditions tab, click the plus icon () to add a new row.
In the new row, enter the following details:
- In the Active column, select the checkbox.
- In the Entity column, select Employee.
- In the Field Name column, select Employee ID.
- In the Condition column, select Equals.
In the Leave Request row, deselect the checkbox in the Active column.
If you have multiple steps under Manager Approval, repeat steps 3–6 of this procedure.
Click Save & Close.