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| Date | Issue | Description | Workaround | Status | Reference |
|---|---|---|---|---|---|
| 11/11/2022 | New employee cannot onboard with invitation link due to an error | If a new employee clicked the invitation link and did not complete the onboarding, when they resume later they may get an error "The invitation for this employee has already been accepted". If the administrator then deleted the invitation, the administrator may get an error when creating a new invitation for that employee's email address indicating employee already exists. | Do not delete the invitation after it has been clicked to open. Ask the onboarding employee to log in directly at advancedteam.myob.com or click on the Onboarding tab on the top right to complete the remaining onboarding steps. | Under investigation | CE00032548 |
| 9/11/2022 | Onboarding employee gets error at the submission stage | At the Final Declaration stage in onboarding, a new employee who has their location access changed may get error after clicking the Submit button. Error: Could not complete onboarding | Change the location access back to original value. | Under investigation | CE00032442 |
| 7/11/2022 | Error when editing in the Employees screen | When editing employee details, you may encounter an error "Please correct the following errors" asking to fill in all required fields even though those fields are already filled out. | In any of the highlighted fields, select a different option and back, then save to refresh the page. | Scheduled to be fixed in an upcoming release | |
| 26/10/2022 | Roster screen is not updating | Any saved changes made to the Roster screen is not updated to show. | Clear cookies, especially cookies for advancedteam.myob.com, then perform a hard refresh by holding down Ctrl and the web browser's refresh button or the F5 key. | Under investigation | CE00032043 |
| 26/10/2022 | "View basic employees information" not showing list of employees | After ticking the "view basic employees information" tickbox in a custom permission group, users with that custom permission group may not see list of employees. | Assign the inbuilt Manager permission group to the required users. | Under investigation | CE00032047 |
| 26/10/2022 | Timesheet filters with a Pay Run Template not showing results | After selecting a Pay Run Template in Timesheet Filters, timesheets of employees with that Pay Run Template may not appear in the results. | Do not select any Pay Run Template in Timesheet Filters. | Under investigation | CE00032046 |
| 21/10/2022 | Cannot create new system users | In Manage System Users, you may get an "Unauthorized" error when you click Create new system user. | Add system users by adding as a new employee. | Under investigation | CE00031969 |
| 17/10/2022 | Error when saving a shift over the change of daylight saving time | When you create an overnight shift over the change of daylight saving time, you may get an error "End time must be after start time". | Separate into two shifts. | Under investigation | CE00031804 |
| 19/05/2022 | Partner and Administrator users cannot see Security settings | Partner and Administrator users have no access to Security tab in Company Settings. | Contact MYOB Support to change MFA settings for any permission groups. | Under investigation | CE00027099 |
We'll populate this table as new known issues are reported.