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Get help with your payroll

Looking for help or support with your payroll? Start here.

There's currently an issue with the ATO lodgment service for STP. Your STP reports might be rejected. More information.

I'm new, where do I start? 

Hit the ground running with guides and learning materials.

  • Learn about payroll in MYOB Academy
  • How does payroll work in MYOB?
  • Set up your employees
  • Do your first pay run


Something's not right

Solve any problems you encounter along the way.

  • Changing a pay run
  • I'm getting an error
  • Fixing leave accruals
  • I'm not sure if a pay is correct

How do I... ?

Get the key payroll tasks and workflows right the first time.

  • Do a pay run
  • Manage leave
  • Report via STP
  • Pay super
  • Work with timesheets

 
 

 

 

Key points

  • First, set up your employees. Use self-onboarding to make it easy for everyone
  • Choose what to include in pay runs. Set up pay items to cover things like wages, allowances, leave and super, then customise for each employee.
  • Pay cycles determine which employees are included in a pay run.

  • When you do a pay run, you can add leave or adjust hours and amounts in an employee pay.
  • You can make super payments and report via STP directly from your software.

 
 

Top things that go wrong

  • First set up your employees. Use self-onboarding to make it easy for everyone
  • Choose what to include in pay runs. Set up pay items to cover things like wages, allowances, leave and super and customise for each employee
  • Pay cycles determines which employees are included in a pay run
  • When you do a pay run, you can add leave or adjust hours and amounts in an employees pay
  • You can make super payments and report via STP directly from your software

 

 


 
 

End of year

 

 

 


 
 

Payroll FAQs 

 

 


 
 

Still need help with payroll?

Online help 


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MYOB Academy

 

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