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| Date | Issue | Description | Workaround | Status | Reference |
|---|---|---|---|---|---|
| 17/11/2022 | Cannot see inactive employees to restore | After deleting an employee, cannot see that employee in the Restore Employee screen and cannot restore them. | Not available. | Scheduled to be fixed in an upcoming release | NA |
| 11/11/2022 | New employee cannot onboard with invitation link due to an error | If a new employee clicked the invitation link and did not complete the onboarding, when they resume later they may get an error "The invitation for this employee has already been accepted". | Ask the onboarding employee to log in directly at https://advancedteam.myob.com/ or click on the Onboarding tab on the top right to complete the remaining onboarding steps. | Under investigation | CE00032548 |
| 9/11/2022 | Onboarding employee gets error at the submission stage | At the Final Declaration stage in onboarding, a new employee who has their location access changed by an administrator may get error after clicking the Submit button. Error: Could not complete onboarding | Administrator to change the location access back to original value. | Under investigation | CE00032442 |
| 26/10/2022 | Roster screen is not updating | Any saved changes made to the Roster screen is not updated to show. | Clear cookies, especially cookies for advancedteam.myob.com, then perform a hard refresh by holding down Ctrl and the web browser's refresh button or the F5 key. | Under investigation | CE00032043 |
| 26/10/2022 | "View basic employees information" not showing list of employees | After ticking the "view basic employees information" tickbox in a custom permission group, users with that custom permission group may not see list of employees. | Assign the inbuilt Manager permission group to the required users. | Under investigation | CE00032047 |
| 26/10/2022 | Timesheet filters with a Pay Run Template not showing results | After selecting a Pay Run Template in Timesheet Filters, timesheets of employees with that Pay Run Template may not appear in the results. | Do not select any Pay Run Template in Timesheet Filters. | Under investigation | CE00032046 |
| 21/10/2022 | Cannot create new system users | In Manage System Users, you may get an "Unauthorized" error when you click Create new system user. | Add system users by adding as a new employee. | Under investigation | CE00031969 |
| 17/10/2022 | Error when saving a shift over the change of daylight saving time | When you create an overnight shift over the change of daylight saving time, you may get an error "End time must be after start time". | Separate into two shifts. | Under investigation | CE00031804 |
| 19/05/2022 | Partner and Administrator users cannot see Security settings | Partner and Administrator users have no access to Security tab in Company Settings. | Contact MYOB Support to change MFA settings for any permission groups. | Under investigation | CE00027099 |
We'll populate this table as new known issues are reported.