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This information applies to MYOB AccountRight version 19. For later versions, see our help centre.
https://help.myob.com/wiki/x/1Qyc
ANSWER ID:35262
To email from AccountRight v19.6 and later, you need to have Microsoft Outlook 2007 - 2013 (32-bit) installed. For older AccountRight versions, you'll need Microsoft Outlook 2000-2007. If you don't use Microsoft Outlook, you can save your document as a PDF (Send To > Disk) then attach it to an email in your preferred email software.
AccountRight relies on Microsoft Outlook software being installed on your computer, and for it to be set as the default email program.
Simple MAPI apps such as the Mail app included with Windows 8 and 10, as well as 3rd party programs like Thunderbird and Windows Live Mail are not supported. Web based mail services such as Yahoo, Gmail and Hotmail are not compatible.
If using | Do this |
Microsoft Outlook 2013 or 2010 |
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Microsoft Outlook 2007 |
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If you have more than one email account set up in Outlook, emails will be sent from AccountRight using the default email address that’s selected in Outlook.
If using | Do this |
Microsoft Outlook 2013 or 2010 (on a PC) |
Emails still being sent from the wrong address? If you re using Outlook 2010 or 2013, see if the issue posted on the Microsoft Support site applies to you, and what you can do to resolve it. |
Microsoft Outlook 2007 (on a PC) |
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