Sign up to MYOB Business Lite or Pro with your Westpac business credit or debit card, and get a free 12 month subscription when you pay for the first month!
Get started here: MYOB has partnered with Westpac to help you do better business
When you connect a Westpac bank or business credit card account to MYOB, information from that account is sent by your financial institution straight into your MYOB business. These bank feeds save time on your data entry. Tell me more about bank feeds.
To set up a bank feed for a Westpac account:
you need to be the online owner (this is usually the person who set up your MYOB subscription) or an Online Admin user. If you're unable to set up bank feeds, contact us and we'll be happy to help.
ensure bank feeds can be set up for your Westpac account (check the list)
There are two parts to setting up a bank feed:
1. Apply Start the application process in MYOB and follow the prompts. | 2. Link Once your bank feed is active, choose the category in MYOB the bank feed applies to. |
Need to connect more bank accounts?
The number of bank accounts you can connect depends on your plan. Sign into My Account > Manage my product to see your current limit or upgrade your plan.
1. Connect your Westpac account
Start the application process in MYOB (Banking > Manage bank accounts > Create bank feed and follow the prompts.
Depending on whether you're connecting a bank account or business credit card, here are the steps:
Bank accounts
If you're connecting a bank account (not a credit card), you'll be able to complete the application using your online banking.
In MYOB, go to the Banking menu and choose Manage bank accounts.
Click Create bank feed.
Choose Westpac from the list of financial institutions. The Set up method confirms you'll be setting up using online banking.
Read the displayed information and, if you agree, select the option I confirm that.
Click Next.
Take note of the displayed reference number or click Copy to copy it to your clipboard. You'll need this code in your online banking to complete the application.
Click Go to online banking.
Sign in to Westpac Live.
Go to the Services & preferences menu and select Services.
Click Bank feeds in the Account Services section.
Select the bank account you are setting up the bank feed for in the From account menu.
Select MYOB as your third-party service provider.
Paste the code you copied earlier into the MYOB Bank Authorisation field.
Provide your email address in the Contact Email field.
Click Connect feed.
Business credit cards
If you're applying for a bank feed for a Westpac business credit card, these steps are for you. Note that you can't set up bank feeds for Westpac personal credit cards.
In MYOB, go to the Banking menu and choose Manage bank accounts.
Click Create bank feed.
For the Account type, choose Credit card account.
For the Bank, choose Westpac Business Credit Cards. The Set up method confirms you'll be setting up using online banking.
Read the displayed information and, if you agree, select the option I confirm that.
Click Next.
Take note of the displayed reference number or click Copy to copy it to your clipboard. You'll need this code in your online banking to complete the application.
Click Go to online banking.
Sign in to your online banking.
Go to the Services & preferences menu and select Services.
Click Bank feeds in the Account Services section.
Select the bank account you are setting up the bank feed for in the From account menu.
Select MYOB as your third-party service provider.
Paste the code you copied earlier into the MYOB Bank Authorisation field.
Provide your email address in the Contact Email field.
Click Connect feed.
How long does it take to approve my application?
Online applications | These applications (processed via Westpac Live) are usually processed by Westpac within 24 hours, but it can take a couple of days. |
Authority form applications | The application forms take 1 - 2 weeks to be processed. |
If you haven't heard from us after this time, contact us.
We'll send you an email when your bank feed has been approved, or you can track the status of your bank feed application.
Once it's ready, you need to link the bank feed to the corresponding category in MYOB—see the next task for details.
2. Link the bank feed to a category in MYOB
Once you've been notified (by email) that your application has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding category in MYOB. This will be the category in MYOB that your bank transactions will be fed into.
To link a category to the bank feed
In MYOB, go to the Banking menu and choose Manage bank accounts. The Manage bank accounts page opens, listing all the bank feeds you have set up and their status.
In the Linked category column for the new bank feed, choose a category from the list. This will be the account that the bank feed transactions will be fed into. You can only choose categories set up as a bank account or credit card.
Click Save to finish.
What happens next?
Your bank transactions will automatically be fed into MYOB at the frequency specified by Westpac for your account type (check here).
You can then categorise those transactions or match them to existing transactions. You can even set up rules to make it happen automatically. Find out all about Working with bank transactions.
The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.