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Making an adjustment enables a dollar amount to be adjusted for a client bill.

It is important to note that adjustments:

  • DO NOT affect the client WIP Ledger in any way

  • DO NOT reflect in the client Fee report(s)

  • DO NOT reflect in the client Bills tab.

To make an adjustment
  1. Open the relevant client. The Client page opens.
  2. Click Debtors ledger on the Tasks bar. The Debtors Ledger for the client opens.
  3. Click Adjustments on the Tasks bar. The Debtors Ledger changes to Adjustment mode.
  4. Enter the Date of the adjustment by entering or selecting a date from the drop-down calendar.

    The date needs to be in the current open period.

  5. Enter a adjustment number in the Receipt Number to help track the adjustment.
    It is recommended you enter the original bill number. The number you enter will be prefaced with “Adjustment” when it is stored in the system.
  6. Enter a Description if required.

  7. Enter the amount of adjustment for the respective bill(s) in the Adjustment column.

    To reduce the bill, enter a positive amount. To increase the bill, enter a negative amount.
    INSERTIMAGE AO-GS-PM-Debtors-Adjustments.png 

  8. Click Post. A Posting confirmation message is displayed.

    If do you not click Post after making an adjustment, it is not saved.

  9. Click Yes. The adjustment is automatically allocated against the respective bill(s).
To print an adjustment note
  1. Select Adjustments to Print from the AO_GettingStarted_PM_Billing00010.jpg menu. The Adjustment to Print window opens.
  2. Click the checkbox to tick the adjustment(s) you want to print.
  3. Click the Print Document checkbox.INSERTIMAGE AO-GS-PM-PrintAdjustment.png
  4. Click OK.

The selected adjustment(s) are opened in Microsoft Word and printed on your default printer. When the adjustments have been sent to the printer, the Adjustment to Print window closes.

 
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