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The In tray is designed to store a digital copy of your documents for you. Upload your invoices and receipts to make it easier to create bills, pay bills and track payments. Plus, you'll always have your proof of purchase documents on hand when you need them.

How does it work?

Check out this short video for an overview of uploading and working with your supplier documents and bills in MYOB Essentials. <REPLACE NAME>

Learn how to record bills and receipts with our free interactive online training

Adding documents to your In tray

You can add documents up to 10MB in size, in these formats: PDFJPGJPEGTIFF, TIF, and PNG.

You can add documents in a few ways:

  • Click Upload documents and choose documents stored on your computer
  • Take a picture of a receipt and upload it to your In tray using the MYOB Capture app
  • Have documents sent directly to your In tray from one of our partner suppliers
  • Email documents to the address that appears in your In tray. You can share this address with your suppliers so they can email documents straight to your In tray. Tell me more about emailing documents to my In tray.

Working with In tray documents

Once a document is in your In tray, you can link (attach) it to a bill you've entered into MYOB or use the document to create a new bill or spend money transaction<can't currently create new spend money>.

You can also download or delete In tray documents.

Let's take a closer look:

 

To link documents from the In tray

Here's how to link a document from your In tray to a bill in MYOB.

  1. Click In tray on the menu.
  2. Click the ellipsis button for the document you want to link and choose Link to existing bill.<spend money too?>
  3. Select the bill. To help find a bill, you can:
    • choose a supplier or select the option Show paid bills and returns and click Apply filters.
    • click a column heading to sort the list by that column.
  4. Click Link. The document is linked to the selected bill and disappears from your In tray.<confirm this happens in MYOB X>

<can't currently create new spend money from In tray>

To create a new bill or spend money from an In tray document
  1. Click In tray on the menu.
  2. Click the ellipsis button for the document and choose Create bill or Create spend money. MYOB will fill in as many of the fields on the new transaction as possible. All you need to do is check these details and enter any additional details that are needed. Need a refresher for creating bills or spend money transactions?
  3. When you're done, click Record. The transaction is recorded with the document linked to it.

Learn more about Attaching documents to spend money transactions.

To download documents from the In tray
  1. Click In tray on the menu.
  2. Click the ellipsis button for the document and choose Download.
  3. You can then choose to open or save the document. If you save it, give the file a name (it will be a PDF file, even if you uploaded it as an image file).

Once downloaded, you can view or print documents using any PDF viewer or attach them to emails.

To delete documents from the In tray

When you delete a document from the In tray, it's permanently removed and can't be recovered. If you'd like to keep a copy of a document you're going to delete, download it first (see above).

  1. Click In tray on the menu.
  2. Click the ellipsis button for the document and choose Delete.
  3. Click Delete on the confirmation message. The document is deleted from the In tray.

  FAQs


How do I change which document is linked to a bill?

How do I change which document is linked to a bill?

If you've accidentally linked the wrong document to a bill, or if you've received an updated invoice from a supplier and want to attach that to the bill instead, you can do this when viewing the bill. 

In the Purchases menu, choose bills, then locate and click to open the bill you want to edit.

To unlink the current document, just click the unlink icon next to the document.

To link a new document, click Link document. Choose the document you want to link and click Link document to bill.

Can I link more than one supplier invoice to a bill

Can I link more than one supplier invoice to a bill

You can only link one supplier invoice to a bill.

If you have more than one document you want to link to a bill, you can either:

  • scan all the associated documents together to create a single PDF, or
  • use a 3rd party program to combine PDF documents (there are several free programs that will do this - search Google for "combine PDF free".
Can I link attachments from my In tray against bank transactions?

Can I link attachments from my In tray against bank transactions?

Yes, you can add files to your bank transactions by selecting a bank transaction, clicking on Attachments and then selecting the Link from In tray button.

Learn more about attaching documents to bank transactions.

What's MYOB to MYOB?

What's MYOB to MYOB?

Working with a fellow MYOB user? Now with MYOB to MYOB, you can link accounts so that any invoices you receive from another MYOB business will go straight to your In tray.

All you need to do is go to an invoice from that business and select Link to MYOB. Now all of your future invoices from that business will be sent to your In tray. 

To stop invoices from particular businesses being sent to your In tray, just open up another email from that business and select Unlink from MYOB.