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Getting a pre-fill error?

Don't worry, we'll show you how to get it sorted.

Getting more info on your error

If there are any issues during the pre-fill process, an error message will display with a link. Clicking the link will show the Pre-fill Error Report window.

The window shows the following information:

 

Column

Description

Error Code

The error code returned by the Practitioner Lodgment Service (PLS).

Summary

A brief description of what the error code means.

Detail

Recommends a course of action to resolve this error.

For more information on Pre-fill errors, their descriptions, and recommended actions, refer to ATO Pre-fill FAQs

 
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