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  • Deactivating online payments


 

 

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Australia only

Deactivating online payments will remove the Pay now button from online invoices you have already sent, and any new invoices you send.

You will not be able to deactivate one specific payment method.
To deactivate online payments
  1. Click your business name then choose Invoice and quote settings.
  2. Click the Payment options tab.
  3. Click Edit your online payment options.
  4. When prompted, log in to the Merchant Portal.
  5. Click Deactivate Service.
To reactivate online payments
  1. Click your business name then choose Invoice and quote settings.
  2. Click the Payment options tab.
  3. Click Edit your online payment options.
  4. When prompted, log in to the Merchant Portal.
  5. Click Activate.
To remove online payments from one invoice

If you're creating an invoice for a particularly high amount, you may not want to include payment options. Don't worry! On each invoice you create, you can choose whether you want to include an online payment option.

  1. Create your invoice as you usually do, and deselect the online payments option. 

    Deselect online payments

    This turns off online payments for this invoice only. If you want to deactivate online payments for all of your invoices, see 'To deactivate online payments', above.