For each contact, you can store and view the following information:
Business details—Business name, ABN, ACN or IRD number, website
Primary contact details—First and last name, position, email address, phone and mobile numbers, fax number
Address—Street address and billing address
Notes—Any other details you’ve entered about the contact
Additional email addresses—If the contact has more than one email address, enter more here.
Contacts and GST
The type of tax/GST to be applied to a customer or supplier isn't stored in the contact's record. Instead, you'll choose the Tax type when recording sales and purchases.
Business and individual contacts
You can use MYOB Essentials to keep track of both businesses and individual contacts. Instead of creating a contact for an entire business, you might choose to create one for an individual person.
For contacts that are businesses, the Business name field is mandatory. For contacts that are individuals, the First name and Last name fields in the Primary contact section are mandatory. In both cases you can choose whether to fill in the other fields, depending on what information you want to store.
When you create a contact, you need to specify whether they are a customer, supplier, both or neither. The available contact types (and the letters used to represent them in the contacts list) are:
Customer (C)—Someone who buys products or services from you
Supplier (S)—Someone who sells products or services to you
Customer & Supplier (C S)—Someone who both buys from and sells to you
Other (O)—Any other contacts you want to record in MYOB Essentials, but who do not buy or sell from you.
You select the type for each contact from the dropdown list on their Contact page.
In the contacts list, you can easily see the type of any contact from the letter that appears in the Type column.
Note that you shouldn’t set your employees up as contacts. Instead, they should be set up in the Payroll area of MYOB Essentials. This lets you include them in pay runs and track more information about their leave, pay and other details. For more information about entering employee details, see Set up employees.
If you are in the building and construction industry and have selected the Taxable payments reporting option on your Business Details page, you can mark suppliers as reportable, by selecting the Reportable option on their Contact page.
All bills and spend money transactions using a reportable supplier will be automatically marked as reportable, and included in the Taxable payments annual report, which you can use when sending your information to the ATO.
If you need to enter a non-reportable transaction involving this contact, you can deselect the Reportable option on the transaction page.